At Aniseed Ceramics, we make sure that every order reaches your hands safely and on time. Because each of our creations is handmade and unique, its mission is carried out with care and respect for the customer.
Order Execution Time
Ready products: Shipped within 3-5 working days from the confirmation of the order.
Personalised / Bespoke products: It takes up to 10 working days for their construction and preparation.
Ways of Dispatch
Shipments are made through partner courier company, with the possibility of shipping:
Throughout the Greece
In countries of the foreign
With the dispatch of the order, we send you email with a tracking number, to monitor its progress at any time.
Mission expenses
Within Greece: The cost is automatically calculated at the checkout based on weight and area.
Free shipping for orders over 80€ (only within Greece).
External: The cost depends on the destination and weight and is calculated at the time of order completion.
Receipt of Order
Upon receipt, please check the package for any:
Fractures
Breach of packaging
In case of a problem, let us know within 48 hours from the receipt to serve you directly.
Delivery delay
If a delay occurs due to force majeure (e.g. weather conditions, strikes), we will contact you as soon as possible with relevant information.
Contact
For any question or clarification regarding the shipment of your order, you can contact us:
